|
| 68 |
| Count the amount of change to be given to a customer | Calculate the square footage of a new home under construction | Develop a mathematical model to simulate and resolve an engineering problem |
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Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| 79 | |
|
| 68 |
| Take a customer's order | Answer inquiries regarding credit references | Preside as judge in a complex legal disagreement |
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Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
| 72 | |
|
| 63 |
| Determine whether a subordinate has a good excuse for being late | Evaluate customer complaints and determine appropriate responses | Write legal brief challenging a federal law |
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Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. |
| 71 | |
|
| 71 |
| Proofread and correct a letter | Monitor a meeting's progress and revise the agenda to ensure that important topics are discussed | Review corporate productivity and develop a plan to increase productivity |
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| 76 |
| Decide how scheduling a break will affect work flow | Evaluate a loan application for degree of risk | Decide whether a manufacturing company should invest in new robotics technology |
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Active Learning
Understanding the implications of new information for both current and future problem-solving and decision-making. |
| 69 | |
|
| 67 |
| Think about the implications of a newspaper article for job opportunities | Determine the impact of new menu changes on a restaurant's purchasing requirements | Identify the implications of a new scientific theory for product design |
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| 60 |
| Read step-by-step instructions for completing a form | Read a memo from management describing new personnel policies | Read a scientific journal article describing surgical procedures |
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Systems Evaluation
Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. |
| 67 | |
|
| 70 |
| Determine why a co-worker has been overly optimistic about how long it would take to complete a task | Identify the major reasons why a client might be unhappy with a product | Evaluate the long-term performance problem of a new computer system |
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Systems Analysis
Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. |
| 67 | |
|
| 69 |
| Determine how loss of a team member will affect the completion of a job | Determine how the introduction of a new piece of equipment will affect production rates | Identify how changes in tax laws are likely to affect preferred sites for manufacturing operations in different industries |
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| 67 |
| Take money from petty cash to buy office supplies and record the amount of the expenditure | Prepare and manage a budget for a short-term project | Develop and approve yearly budgets for a large corporation and obtain financing as necessary |
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